Golang Job: Systems Ops Administrator

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time, or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time, or location.

The Systems Operations team’s mission is to provide resiliency and availability of the critical infrastructure in our various data centers and co-locations that power the media distribution of all of Disney Streaming’s world-class products.

The Sysops System Administrator is the cornerstone of the System Operations team. We are a 24x7x365 team tasked with watching over our monitoring tools looking out vigilantly for issues that could crop up in our infrastructure. If an issue is found, we provide initial triage and escalation using our curated documentation. When not dealing with any active issues, time is spent improving our documentation as well as our processes. We are the interface point for many of the engineering teams and outside third party providers of hardware and services.

• Focus on major areas of work, typically 20% or more of role

• Monitor for and react to alerts within the environment providing level 1 support

• Provide clear communication/escalation/follow up/closure of alerts and maintenances to multiple teams within the organization

• Support various engineering and other internal teams involved with maintaining our server infrastructure

• Complete general day to day tickets (user add/removal, monitoring adjustments, general permission related issues, etc.)

• Write and improve team knowledgeable

• Interact with external parties for escalation or hardware /software support tickets

• 1+ years of systems administration experience with a UNIX operating system (Centos, Ubuntu, Solaris, etc..)

• Working knowledge of Ansible

• Working knowledge of version control tools (Github)

• Working knowledge of monitoring tools such as Icinga, Nagios, Sensu

• Working knowledge of at least one of the following languages (Bash, Python, GoLang)

• Working knowledge of task ticketing systems (JIRA, SNOW)

• Strong problem solving and time management skills.

• Can multi-task and work efficiently

• Excellent interpersonal skills and effective communication skills (written and oral)

• A strong drive for personal growth and development

Preferred Qualifications :

• Familiarity with Amazon Web Services

• Experience with Docker, Kubernetes, Terraform, AWX